We proudly serve in and around the cities of Alpharetta, Brookhaven, Buckhead, Duluth, Dunwoody, Johns Creek, Milton, Roswell, Sandy Springs, and Suwanee, Georgia, USA.

Scheduling a cleaning service with us is a breeze! Simply visit our website to book an appointment or give us a call at (404) 490-2670 – we’ll help you find a convenient time to schedule whether you need a ONE-TIME appointment or recurring MONTHLY, BIWEEKLY or WEEKLY cleanings (discounts apply for recurring cleaning services booked).

**Our regular rates apply on your first cleaning; recurring discounts apply starting from your second service and onwards.

We understand that unexpected things can pop up. If you need to reschedule or cancel your cleaning appointment, just give us a heads-up at least 48 hours in advance, and we'll be happy to accommodate your request. Life can be unpredictable, and we're here to make it a little easier. Feel free to send us an email at support@northatlantamaids.com or call us at (404) 490-2670.

**Please note all cancellations made within 48 hours will be charged a $99 cancellation fee.

We understand that sometimes you need a cleaning service at the last minute. While same-day availability depends on our schedule, we will do our best to accommodate your request. Please give us a call at (404) 490-2670 as early as possible, and we'll strive to work our magic and fit you in.

**Please note that there is an additional $99 charge added for all same-day cleaning services.

Your satisfaction is our top priority! If, for any reason, you're not completely satisfied with our cleaning service, please inform us within 24 hours. We'll promptly address any concerns and make it right, ensuring your happiness and the pristine condition of your home.

No need to worry about stocking up on supplies! Our expert cleaners come equipped with their own arsenal of top-quality cleaning products and state-of-the-art equipment. We've got you covered from mops to magic potions!

The duration of our cleaning service depends on the size and condition of your home and any extras requested with the cleaning. With that being said, our average time spent is approximately 1-3 hours for a standard clean with a two-person team. Again, it is highly dependent on several factors so your home may take more or less time as appropriate. While we work efficiently to maximize our time, we also pay attention to detail. Rest assured, we won't rush through the job—our goal is to leave your home gleaming, no matter how long it takes!

We understand the comfort of having a familiar face in your home. While we strive to assign the same cleaner for each visit, there may be occasions when scheduling or availability requires us to send a different member of our exceptional team. Rest assured, every cleaner we send is highly skilled and dedicated to providing top-quality service!

Preparing your home for our cleaning service is easy! Simply tidy up any cluttered areas to ensure our cleaners have easy access to surfaces and areas to be cleaned. We ask that you keep your pets in a separate area away from our cleaners while they work to ensure the comfort and safety of your pets. This will allow us to maximize our time and provide you with the best cleaning experience possible.

Of course! We want to make your cleaning experience as personalized as possible. We have listed extra services we offer on our booking page when checking out which you can simply add on in addition to your main cleaning service. You can also leave special instructions or specific areas of focus when scheduling your appointment, and we'll make sure our cleaning crew follows them meticulously – if extra services are needed then they will be added to your final invoice. Your satisfaction is our top priority!

For homes larger than 6000 sqft., we offer customized cleaning solutions to meet your unique needs. The size and specific requirements of larger homes may vary, and we want to provide you with an accurate and tailored quote based on your home's specifications. Please give us a call at (404) 490-2670 or email us at support@northatlantamaids.com to discuss your cleaning needs and receive a personalized quote. Our friendly team is ready to assist you and create a cleaning plan that suits your home perfectly.

We are unable to clean chemical or biological waste (including human and pet waste); areas where our service providers need to lift anything above 30lbs. to reach; high-up places which require a ladder to reach; outdoor areas and non-airconditioned spaces (like the garage, patio or attic); construction cleaning; excessive pet hair; removing paint and other construction messes; inside of washing machines or dishwashers; bug removal; detailed carpet and floor cleaning (beyond sweeping, mopping and vacuuming); light bulbs and other lighting fixtures; odor removal and remediation (removing strong odors from animal waste, smoke, or mold). The reasons for these are primarily for the safety of our service providers and/or because it simply needs a specialist to handle. Please help keep our teams safe and be respectful of these prohibited items. Let us know if your cleaning needs any of the above so we can work with you on a solution.

We put the total amount for the service on hold the business day before service. While this isn’t a charge and the money doesn’t leave the account, some banks will show this transaction as a charge.

Since so much can change on the day of the service, like adding tips or additional services which may affect the final price of the cleaning, we only fully charge cards after the cleaning service is completed.

Yes, North Atlanta Maids is insured and bonded. We prioritize the safety and protection of our clients and employees. Our service providers carry comprehensive insurance coverage to provide peace of mind and ensure that both parties are safeguarded in the unlikely event of any incidents or accidents during cleaning services. We take every precaution to deliver exceptional service while maintaining a high level of professionalism and security.

Privacy and security are paramount to us. Our service providers undergo intensive background checks and know to respect your confidentiality. You can trust that your personal space will be treated with the utmost discretion and professionalism.

Absolutely! We offer cleaning services for residential as well as commercial and office spaces. Whether it's your home or workplace, we're here to provide you with a clean and comfortable environment. Contact us at (404) 490-2670 or support@northatlantamaids.com to discuss your specific commercial cleaning needs and receive a customized quote.